Using AI in Your Business: The Basics of Generative AI

This short course explains in plain terms how generative AI tools produce text, images and audio, and why they can sound confident while being wrong. You will learn a simple way to write clear prompts, how to improve results by iterating, and how to check outputs for accuracy, bias and tone. It also covers when not to use generative AI and when to be open about using it.
Modules
3
Duration
About 20 minutes
Pass mark
80%
Assessment
8 questions from a bank of 12

Learning outcomes

  • ✓Explain in simple terms how generative AI produces text, images and audio.
  • ✓Write clear prompts that set out context, task, format and constraints.
  • ✓Improve results by reviewing and refining prompts step by step.
  • ✓Check AI outputs for accuracy, bias and tone, and recognise hallucinations.
  • ✓Decide when not to use generative AI and when to disclose its use.

Course contents

  1. Module 1: How generative AI works

    Video (4 scenes) · 1 lessons · 2 practice questions

  2. Module 2: Writing clear prompts

    Video (4 scenes) · 1 lessons · 2 practice questions

  3. Module 3: Checking outputs and using AI responsibly

    Video (4 scenes) · 2 lessons · 2 practice questions

  4. Final assessment & certificate