Catalogue

Course catalogue

225 courses in 11 collections. Get them all for £26.00 per user a year, or pick only what you need from £3.00 per course. See all prices

Health & Safety

Workplace risks, safe systems of work and the law that protects people at work.

Health & Safety

Abrasive Wheels Safety

Understand the risks of abrasive wheels and the safe practices for storing, checking, mounting and using them.

4 modules 40 min

Details

Health & Safety

Accident Investigation

Learn a structured, blame-free approach to investigating accidents and incidents based on HSE guidance HSG245.

4 modules 45 min

Details

Health & Safety

Accident Reporting

Understand how and why to report accidents, near misses and incidents, including what must be reported under RIDDOR.

4 modules 40 min

Details

Health & Safety

Asbestos Awareness

Learn where asbestos may be found, why it is so dangerous and exactly what to do if you suspect it.

4 modules 45 min

Details

Health & Safety

Banksman Essentials

Learn how banksmen and vehicle marshallers guide reversing and manoeuvring vehicles safely, using clear signals and safe positions.

4 modules 35 min

Details

Health & Safety

CDM Regulations 2015

Learn who does what under the Construction (Design and Management) Regulations 2015 and how construction projects are planned, managed and monitored safely.

4 modules 45 min

Details

Health & Safety

Compressed Air Safety

Understand the hidden dangers of compressed air and how to use air tools, hoses and blow guns safely.

3 modules 20 min

Details

Health & Safety

COSHH Awareness

Learn how to recognise hazardous substances at work and the controls that protect your health under COSHH.

5 modules 45 min

Details

Health & Safety

Driver Awareness

Drive for work more safely by planning journeys, managing fatigue and distraction, and knowing what to do when things go wrong.

4 modules 40 min

Details

Health & Safety

Dust Awareness

Understand the health risks of workplace dust and the practical controls that keep it out of your lungs.

4 modules 40 min

Details

Health & Safety

Electrical Safety

Recognise electrical hazards at work, carry out simple user checks and know what to do if something goes wrong.

4 modules 40 min

Details

Health & Safety

Essential Health & Safety

Learn the core health and safety duties, hazards and habits that keep everyone safe at work.

4 modules 45 min

Details

Health & Safety

Eye Protection

Recognise eye hazards at work and learn how to choose, wear and care for eye protection, and what to do if something gets in your eye.

4 modules 35 min

Details

Health & Safety

General Workshop Safety

Recognise common workshop hazards and follow the everyday practices that keep you and your colleagues safe.

4 modules 45 min

Details

Health & Safety

Hand Arm Vibration (HAVS)

Learn how vibrating tools can damage your hands and arms, and how exposure is assessed, controlled and monitored.

4 modules 35 min

Details

Health & Safety

Handling Aggressive Behaviour

Recognise the warning signs of aggression, calm tense situations safely and know what to do during and after an incident.

5 modules 40 min

Details

Health & Safety

Hot Work Safety

Learn how hot work causes fires and injuries and the permit, fire watch and fume controls that keep it safe.

3 modules 20 min

Details

Health & Safety

Ladder Safety

Learn when ladders and stepladders are the right choice and how to check, set up and use them safely.

4 modules 40 min

Details

Health & Safety

Legionella Awareness

Understand how legionella bacteria grow in water systems and the simple controls that prevent Legionnaires' disease.

4 modules 40 min

Details

Health & Safety

Lock Out Tag Out

Learn why safe isolation matters and the steps that stop machinery and equipment being started or released while you work on it.

3 modules 20 min

Details

Health & Safety

Lone Working Safety

Understand the risks of working alone and the practical steps that keep lone workers safe and supported.

5 modules 40 min

Details

Health & Safety

Manual Handling

Learn how to avoid, assess and reduce manual handling risks and use good technique to protect your back and body.

4 modules 40 min

Details

Health & Safety

Noise Awareness

Understand how workplace noise damages hearing, the legal action values, and how to protect your hearing at work.

4 modules 40 min

Details

Health & Safety

Permit to Work Training

Understand how permit-to-work systems control high-risk, non-routine work and the part you play in making them work.

4 modules 45 min

Details

Health & Safety

Portable Appliance Testing (PAT)

Understand how portable electrical equipment is kept safe through user checks, formal visual inspections and risk-based testing.

4 modules 40 min

Details

Health & Safety

Risk Assessment

Learn how to identify hazards, evaluate risks and choose sensible controls using HSE's five-step approach.

4 modules 45 min

Details

Health & Safety

Slips, Trips & Falls

Understand what causes slips, trips and falls at work and the simple, everyday actions that prevent them.

4 modules 35 min

Details

Health & Safety

Spill Kit Training: Body Fluids

Clean up blood, vomit, urine and faeces safely using a body fluid spill kit, and know what to do after a needlestick or splash.

5 modules 35 min

Details

Health & Safety

The Building Safety Act 2022

A short introduction to the Building Safety Act 2022, the Building Safety Regulator and the new duties for higher-risk buildings.

3 modules 20 min

Details

Health & Safety

Working at Height

Understand what counts as work at height and how planning, the right equipment and safe behaviour prevent falls.

4 modules 45 min

Details

Health & Safety

Working in Confined Spaces

Recognise confined spaces, understand their hidden dangers and know the controls that must be in place before anyone goes in.

4 modules 40 min

Details

Fire Safety

Fire awareness, prevention, fire wardens and emergency evacuation.

Fire Safety

Fire Awareness

Understand how fires start and spread, how to prevent them and exactly what to do if a fire breaks out at work.

5 modules 40 min

Details

Fire Safety

Fire Awareness in Care Settings

Understand why fire is so dangerous in care settings and how everyday actions keep residents and people you support safe.

4 modules 40 min

Details

Fire Safety

Fire Awareness in Construction

Learn why construction sites are at high risk of fire and the site controls that prevent fires and protect everyone on site.

4 modules 40 min

Details

Fire Safety

Fire Awareness in Education

Learn the fire risks found in schools and colleges and how staff keep pupils safe, from prevention to roll call.

4 modules 40 min

Details

Fire Safety

Fire Extinguisher Use

Learn the classes of fire, which extinguisher to use on each, and how to decide whether to fight a fire or get out.

4 modules 35 min

Details

Fire Safety

Fire Warden in Care Settings

Prepare to act as a fire warden in a care home or hospital, from daily checks to leading progressive horizontal evacuation.

4 modules 45 min

Details

Fire Safety

Fire Warden in Construction

Prepare for the site fire marshal role, from daily inspections and hot work checks to evacuating a large, changing site.

4 modules 40 min

Details

Fire Safety

Fire Warden in Education

Understand the fire warden role in schools and colleges, from routine checks to sweeping buildings and supporting roll call.

4 modules 40 min

Details

Fire Safety

Fire Warden Training

Prepare for your role as a fire warden or fire marshal, from everyday checks to leading a safe evacuation.

4 modules 45 min

Details

First Aid & Medical

Awareness and refresher courses for first aid, medical conditions and medication.

First Aid & Medical

Asthma Awareness for Schools & Carers

Recognise asthma symptoms and attacks, understand inhalers and spacers, and know how to respond in line with NHS and Asthma + Lung UK advice.

4 modules 40 min

Details

First Aid & Medical

CPR & AED Refresher

A short refresher on recognising cardiac arrest, giving adult CPR and using a defibrillator, in line with mainstream UK guidance.

3 modules 20 min

Details

First Aid & Medical

Diabetes Awareness for Schools & Carers

Understand type 1 and type 2 diabetes and learn how to recognise and respond to hypos, high blood glucose and emergencies in schools and care settings.

4 modules 40 min

Details

First Aid & Medical

Emergency First Aid at Work Refresher

An annual refresher for Emergency First Aid at Work first aiders, covering the life-saving priorities and common injuries you are trained to manage.

5 modules 40 min

Details

First Aid & Medical

Entonox Awareness

Understand what Entonox is, when it should not be used, and how to handle, store and use the cylinders safely.

4 modules 40 min

Details

First Aid & Medical

First Aid Appointed Person

Understand the role of a first aid appointed person: taking charge of first aid arrangements, the first aid box, calling the emergency services and keeping records.

4 modules 35 min

Details

First Aid & Medical

First Aid at Work Refresher

An annual refresher for qualified First Aid at Work first aiders, revisiting the priorities, techniques and records you rely on in an emergency.

5 modules 50 min

Details

First Aid & Medical

First Aid Requirements & RIDDOR

A guide for managers on assessing first aid needs, providing the right people and equipment, recording first aid and reporting under RIDDOR.

4 modules 40 min

Details

First Aid & Medical

Medication Awareness for Care Settings

Understand the principles of safe medicines support in care homes and home care, from consent and the six rights to records, storage and errors.

4 modules 45 min

Details

First Aid & Medical

Medication Awareness for Schools

Learn how schools in England manage pupils' medicines safely, from consent and healthcare plans to storage, records, trips and errors.

4 modules 40 min

Details

First Aid & Medical

Paediatric First Aid Refresher

Refresh your knowledge of first aid for babies and children, from CPR and choking to seizures, meningitis, allergies and recording incidents.

5 modules 50 min

Details

First Aid & Medical

Sharps Safety Training

Prevent sharps injuries, dispose of sharps safely and know exactly what to do after a needlestick or sharps injury.

4 modules 40 min

Details

Food Safety & Hygiene

Food hygiene, allergens, HACCP and safe food handling.

Food Safety & Hygiene

Food Allergy Awareness

Understand food allergies, the 14 major allergens, UK allergen labelling law and how to serve allergic customers safely.

5 modules 50 min

Details

Food Safety & Hygiene

Food Safety & Hygiene Level 1

Essential food hygiene for staff in low-risk roles who serve, carry, clean around or handle wrapped food.

4 modules 45 min

Details

Food Safety & Hygiene

Food Safety & Hygiene Level 2

Core food hygiene for food handlers who prepare, cook and serve open food in catering, care and retail.

5 modules 80 min

Details

Food Safety & Hygiene

Food Safety & Hygiene Level 3

Supervisor-level food safety: the law, HACCP, microbiology, contamination, temperature control and leading a safe team.

5 modules 75 min

Details

Food Safety & Hygiene

HACCP Level 2

Understand how HACCP keeps food safe and the part you play in following your business's food safety plan.

5 modules 45 min

Details

Food Safety & Hygiene

HACCP Level 3

Learn how supervisors and managers develop, implement and maintain a HACCP-based food safety plan.

5 modules 60 min

Details

Care, Education & Safeguarding

Safeguarding, care practice and training for schools and care settings.

Care, Education & Safeguarding

Assessing Mental Capacity

Apply the Mental Capacity Act 2005 to support people to make their own decisions, assess capacity fairly and act in a person's best interests.

4 modules 50 min

Details

Care, Education & Safeguarding

Care Certificate Training

Learn the knowledge behind the 15 Care Certificate standards for new health and social care workers in England.

5 modules 60 min

Details

Care, Education & Safeguarding

Child Exploitation Awareness

Recognise child sexual and criminal exploitation, including county lines and trafficking, and know how to respond and report.

4 modules 45 min

Details

Care, Education & Safeguarding

Complaint Handling in Care

Make it easy for people to complain, respond openly and fairly, and use complaints to improve care.

3 modules 20 min

Details

Care, Education & Safeguarding

Dementia Awareness

Understand what dementia is, how it can affect people, and how to communicate and support people living with dementia with dignity and respect.

4 modules 40 min

Details

Care, Education & Safeguarding

Dementia Care for Carers

Build on dementia awareness with person-centred care practice, from recognising delirium and pain to dignified daily care, the Mental Capacity Act and end-of-life care.

5 modules 50 min

Details

Care, Education & Safeguarding

Deprivation of Liberty Safeguards (DoLS)

Understand when care amounts to a deprivation of liberty and how the Deprivation of Liberty Safeguards protect people in care homes and hospitals.

4 modules 45 min

Details

Care, Education & Safeguarding

Diet, Hydration & Nutrition in Care

Understand how to support people in care to eat and drink well, spot malnutrition and dehydration early, and follow texture-modified diet advice safely.

4 modules 45 min

Details

Care, Education & Safeguarding

FGM Awareness

Understand female genital mutilation as illegal child abuse, recognise risk and signs, and know your duties to report.

4 modules 40 min

Details

Care, Education & Safeguarding

Infection Prevention & Control

Learn how infections spread and the standard and extra precautions that keep people safe in health and social care settings.

5 modules 50 min

Details

Care, Education & Safeguarding

Keeping Children Safe Online

Understand online risks to children, respond to incidents such as sextortion and nude image sharing, and help children and parents stay safe online.

4 modules 45 min

Details

Care, Education & Safeguarding

Moving & Handling People

Learn how to move and handle people safely, respectfully and in line with the law, using individual assessments and the right equipment.

5 modules 50 min

Details

Care, Education & Safeguarding

Oral Care in Care Settings

Learn why mouth care matters and how to support people in care settings to keep their teeth, gums and dentures clean, comfortable and healthy.

4 modules 40 min

Details

Care, Education & Safeguarding

Safeguarding Adults Level 2

Recognise abuse and neglect of adults at risk and know how to respond, report and record concerns in line with the Care Act 2014.

5 modules 50 min

Details

Care, Education & Safeguarding

Safeguarding Children Level 2

Build the knowledge and confidence to recognise, respond to, record and report concerns about children you work with regularly.

5 modules 55 min

Details

Care, Education & Safeguarding

Safeguarding Children Level 3

Lead safeguarding with confidence: multi-agency arrangements, referrals, child protection processes, records, supervision and escalation.

5 modules 60 min

Details

Care, Education & Safeguarding

Safer Recruitment in Education

Recruit staff and volunteers in a way that deters, identifies and rejects people who may pose a risk to children.

5 modules 50 min

Details

Care, Education & Safeguarding

School Trips for Management

Lead safe, well-run educational visits as a headteacher, governor or Educational Visits Coordinator.

5 modules 45 min

Details

Care, Education & Safeguarding

The Prevent Duty

Understand the Prevent duty, recognise when someone may be at risk of radicalisation, and know how to share concerns proportionately.

4 modules 45 min

Details

HR & Wellbeing

Respectful workplaces, equality, mental health and employee wellbeing.

HR & Wellbeing

Autism Awareness

Understand autism, how autistic people may experience communication, sensory input and change, and how to support autistic colleagues and customers.

4 modules 40 min

Details

HR & Wellbeing

Bullying & Harassment for Employees

Recognise bullying and harassment at work, understand your rights, and know what to do if it happens to you or someone else.

4 modules 40 min

Details

HR & Wellbeing

Conducting Appraisals

Prepare for and run fair, evidence-based appraisals that motivate people and support their development.

3 modules 20 min

Details

HR & Wellbeing

Disability Awareness & Inclusion

Understand disability, the Equality Act 2010 and reasonable adjustments, and learn practical ways to make your workplace inclusive.

4 modules 40 min

Details

HR & Wellbeing

Domestic Abuse Awareness

Understand domestic abuse, recognise possible signs at work and know how to respond safely and supportively.

4 modules 40 min

Details

HR & Wellbeing

Drug & Alcohol Awareness

Understand how drugs, alcohol and some medicines affect safety at work, what the law and workplace policies require, and how to get or offer support.

4 modules 40 min

Details

HR & Wellbeing

Effective Recruitment

Recruit fairly and lawfully, from job analysis and inclusive adverts to structured interviews, right to work checks and offers.

3 modules 25 min

Details

HR & Wellbeing

Effective Remote Working

Work productively, stay connected and look after your wellbeing when working from home or in a hybrid pattern.

4 modules 35 min

Details

HR & Wellbeing

Equality, Diversity & Inclusion

Understand your rights and responsibilities under the Equality Act 2010 and help build a workplace where everyone can belong.

4 modules 45 min

Details

HR & Wellbeing

Gender Identity & Expression

Understand gender identity and expression, the relevant UK law and how to treat every colleague with dignity and respect.

4 modules 45 min

Details

HR & Wellbeing

Managing Anxiety

Understand anxiety, recognise its signs and learn practical techniques to manage it, seek help and support colleagues.

4 modules 40 min

Details

HR & Wellbeing

Managing Probationary Periods

Set new starters up to succeed with clear expectations, regular reviews and fair decisions at the end of probation.

3 modules 20 min

Details

HR & Wellbeing

Menopause Awareness

Understand the menopause, how it can affect people at work and what practical support makes a real difference.

4 modules 40 min

Details

HR & Wellbeing

Mental Health Awareness

Understand mental health, recognise when you or a colleague may be struggling, and know where to find support at work and beyond.

4 modules 40 min

Details

HR & Wellbeing

Mental Health Awareness for Managers

Practical skills for managers to support team wellbeing, manage work-related stress and respond well when someone is struggling.

4 modules 45 min

Details

HR & Wellbeing

Mental Health Awareness in Education

Recognise the pressures on school and college staff, support colleagues who are struggling and look after your own mental health.

4 modules 40 min

Details

HR & Wellbeing

Neurodiversity Awareness

Learn what neurodiversity means, how common neurotypes can shape people's experience of work, and how to make your workplace more inclusive.

4 modules 40 min

Details

HR & Wellbeing

New and Expectant Mothers at Work

Know the health and safety protections and employment rights for people who are pregnant, have recently given birth or are breastfeeding.

4 modules 40 min

Details

HR & Wellbeing

Onboarding New Starters

Help new starters settle in quickly, safely and confidently with a well-planned, inclusive onboarding experience.

4 modules 40 min

Details

HR & Wellbeing

Returning to Work

Plan and manage a confident, well-supported return to work after sickness, parental leave, a career break or other time away.

4 modules 40 min

Details

HR & Wellbeing

Right to Work Checks

Carry out right to work checks correctly, consistently and on time to protect your organisation and treat every candidate fairly.

3 modules 20 min

Details

HR & Wellbeing

Stress Awareness

Learn what stress is, how to spot it, what causes it at work and practical ways to manage it and get support.

5 modules 40 min

Details

HR & Wellbeing

Suicide Awareness

Learn to recognise when someone may be struggling, ask directly about suicide, keep them safe and help them find support.

4 modules 45 min

Details

HR & Wellbeing

Unconscious Bias for Employees

Learn what unconscious bias is, how it shows up in everyday work and practical ways to reduce its impact.

4 modules 40 min

Details

HR & Wellbeing

Unconscious Bias for Managers

Reduce the impact of bias on the people decisions you make, from recruitment and work allocation to performance, promotion and pay.

4 modules 50 min

Details

HR & Wellbeing

Young People in the Workplace

Learn how to keep young workers safe, supported and fairly treated, from risk assessment and working time limits to supervision and safeguarding.

4 modules 40 min

Details

Business Compliance

Financial crime, ethics, consumer law, sustainability and corporate governance.

Business Compliance

Anti-Bribery & Corruption

Understand the Bribery Act 2010 and how to recognise, refuse and report bribery in everyday business.

4 modules 40 min

Details

Business Compliance

Anti-Money Laundering

Learn how money laundering and terrorist financing work, how to spot the warning signs and how to report suspicions correctly.

4 modules 45 min

Details

Business Compliance

Awaab's Law: Phase 1

Understand the new legal duties on social landlords in England to tackle emergency hazards and damp and mould quickly and keep residents informed.

3 modules 20 min

Details

Business Compliance

Business Compliance Essentials

A practical overview of the main compliance rules every UK employee needs to know, and how to speak up when something feels wrong.

4 modules 45 min

Details

Business Compliance

Competition Law Essentials

Understand the basics of UK competition law and how to avoid anti-competitive behaviour at work.

3 modules 20 min

Details

Business Compliance

Corporate Social Responsibility

Understand what CSR and ESG mean, why they matter, and how your everyday choices help your organisation act responsibly.

4 modules 40 min

Details

Business Compliance

Energy Efficiency Awareness

Learn where energy is wasted at work and the simple habits that cut costs and carbon emissions.

4 modules 35 min

Details

Business Compliance

Environmental Awareness

Understand the environmental impacts of your work and the everyday actions that prevent pollution and protect nature.

4 modules 40 min

Details

Business Compliance

Fraud Prevention

Learn how fraud works, how to spot common scams and internal fraud, and how to stop and report it.

4 modules 40 min

Details

Business Compliance

Front of House Essentials

Make a great first impression while keeping visitors, colleagues and information safe at reception.

4 modules 40 min

Details

Business Compliance

Managing Contractors Safely

Learn how to select, brief, supervise and review contractors so work on your premises is done safely.

4 modules 45 min

Details

Business Compliance

Modern Slavery Awareness

Understand what modern slavery is, how to spot the signs and how to report concerns safely.

4 modules 40 min

Details

Business Compliance

Social Media Awareness

Use social media confidently and safely while protecting yourself, your colleagues and the organisation.

4 modules 40 min

Details

Business Compliance

Supply Chain Management

Learn how to choose, check and manage suppliers responsibly, and how to keep the supply chain resilient when things go wrong.

4 modules 45 min

Details

Business Compliance

The EU AI Act Explained

Understand the EU's risk-based AI law, why it can apply to UK businesses, and how to use AI tools responsibly at work.

4 modules 45 min

Details

Business Compliance

Waste Management

Learn how to reduce, separate and handle business waste legally and safely, from everyday recycling to hazardous waste.

4 modules 40 min

Details

Business Compliance

Whistleblowing

Learn how to raise concerns about wrongdoing safely and how the law protects people who speak up.

4 modules 40 min

Details

Data, Cyber & Technology

Data protection, cyber security, AI and everyday technology skills.

Data, Cyber & Technology

An Introduction to Search Engines

Understand how search engines work, find what you need faster and judge whether the results you find can be trusted.

3 modules 20 min

Details

Data, Cyber & Technology

Cyber Security Awareness

Learn to spot phishing, protect your accounts and devices, and report incidents quickly to keep your organisation safe.

5 modules 40 min

Details

Data, Cyber & Technology

EU GDPR Advanced for Management

Lead EU GDPR compliance across entities: governance, DPIAs, DPOs, joint controllers, transfers, lead authorities and enforcement.

5 modules 60 min

Details

Data, Cyber & Technology

EU GDPR Essentials

Understand the EU General Data Protection Regulation and what it means for organisations serving people in the EU.

5 modules 50 min

Details

Data, Cyber & Technology

GDPR Advanced for Management (UK)

Lead data protection with confidence: governance, DPIAs, contracts, transfers, breaches and enforcement under UK law.

5 modules 60 min

Details

Data, Cyber & Technology

GDPR in Education (UK)

Protect pupil, parent and staff data in schools and colleges, while sharing confidently to keep children safe.

5 modules 50 min

Details

Data, Cyber & Technology

Microsoft Excel: The Basics

Get confident with workbooks, formulas, sorting, charts and printing so you can build tidy, reliable spreadsheets at work.

3 modules 25 min

Details

Data, Cyber & Technology

Microsoft Outlook: The Basics

Manage your inbox, send clear professional emails, schedule meetings and spot phishing with confidence in Outlook.

3 modules 20 min

Details

Data, Cyber & Technology

Microsoft PowerPoint: The Basics

Build clear, simple and accessible presentations in PowerPoint, and deliver them confidently with speaker notes and presenter view.

3 modules 25 min

Details

Data, Cyber & Technology

Microsoft Word: The Basics

Create clear, well-structured and accessible documents in Word, then review, export and share them with confidence.

3 modules 25 min

Details

Data, Cyber & Technology

PCI DSS Essentials

Learn how to handle payment card details safely, in person, online and over the phone, and what to do if something looks wrong.

3 modules 20 min

Details

Data, Cyber & Technology

Using AI in Your Business: What is AI?

A plain-English introduction to artificial intelligence, what it can and cannot do, and how to use it responsibly at work.

3 modules 20 min

Details

Data, Cyber & Technology

Windows 11: The Basics

Get comfortable with Windows 11, from the Start menu and File Explorer to shortcuts, updates and staying secure.

3 modules 20 min

Details

Soft Skills & Leadership

Communication, leadership, personal effectiveness and management skills.

Soft Skills & Leadership

Active Listening

Listen to understand, not just to reply, in person, online and in conflict.

3 modules 20 min

Details

Soft Skills & Leadership

Anger Management

Understand anger, spot your triggers and early warning signs, and use practical techniques to stay calm and express yourself assertively.

3 modules 20 min

Details

Soft Skills & Leadership

Coaching & Mentoring

Use coaching conversations and mentoring relationships to help others learn and grow.

3 modules 20 min

Details

Soft Skills & Leadership

Communication Skills

Communicate clearly and inclusively in person, on calls and in writing.

3 modules 20 min

Details

Soft Skills & Leadership

Complaint Handling

Handle complaints fairly and promptly, and use them to improve your service.

5 modules 40 min

Details

Soft Skills & Leadership

Confidence Building

Build realistic, everyday confidence at work through evidence, practice, preparation and assertive communication.

3 modules 20 min

Details

Soft Skills & Leadership

Conflict Resolution

Spot workplace conflict early and resolve it through fair, constructive conversations.

5 modules 40 min

Details

Soft Skills & Leadership

Creative Thinking

Practical techniques to generate fresh ideas, build on them together and test them quickly.

3 modules 20 min

Details

Soft Skills & Leadership

Critical Thinking

Question assumptions, weigh evidence and reach conclusions you can explain and defend.

3 modules 20 min

Details

Soft Skills & Leadership

Customer Service

Deliver friendly, reliable and inclusive service in person, by phone and online.

5 modules 40 min

Details

Soft Skills & Leadership

Delivering Bad News

Prepare for and deliver difficult news at work clearly, honestly and with compassion.

3 modules 20 min

Details

Soft Skills & Leadership

Effective Decision Making

Make sound, timely decisions, avoid common biases and explain and own the choices you make.

3 modules 20 min

Details

Soft Skills & Leadership

Effective Meetings

Plan, run and follow up meetings that are worth everyone's time.

3 modules 20 min

Details

Soft Skills & Leadership

Emotional Intelligence

Learn practical ways to recognise, understand and manage emotions in yourself and others at work.

3 modules 20 min

Details

Soft Skills & Leadership

Giving & Receiving Feedback

Give feedback that helps people improve, and take feedback on board without getting defensive.

3 modules 20 min

Details

Soft Skills & Leadership

Growth Mindset

Explore how beliefs about ability shape learning, and practical ways to grow through effort, strategy, feedback and help.

3 modules 20 min

Details

Soft Skills & Leadership

Managing a Remote Team

Lead remote and hybrid teams with clear expectations, good communication and trust.

3 modules 20 min

Details

Soft Skills & Leadership

Mindfulness

Learn what mindfulness is, try simple practices and find practical ways to use it during your working day.

3 modules 20 min

Details

Soft Skills & Leadership

Organisational Skills

Simple, practical ways to organise your tasks, information and workspace, plan ahead and hand over work smoothly.

3 modules 20 min

Details

Soft Skills & Leadership

Positive Thinking

Build realistic optimism by noticing unhelpful thinking patterns, reframing them and supporting colleagues without dismissing their feelings.

3 modules 20 min

Details

Soft Skills & Leadership

Presentation Skills

Plan, design and deliver clear, accessible presentations in person and online.

3 modules 25 min

Details

Soft Skills & Leadership

Problem Solving

A practical, step-by-step approach to defining problems, finding root causes and fixing them for good.

3 modules 20 min

Details

Soft Skills & Leadership

Recognising the Value of Your Team

Learn how to recognise colleagues in ways that are specific, timely, sincere and fair, so that everyone feels their contribution counts.

3 modules 20 min

Details

Soft Skills & Leadership

Recognising Your Value

Understand your skills and contribution, talk about them with confidence, and ask for the development and recognition you deserve.

3 modules 20 min

Details

Soft Skills & Leadership

Resilience

Understand what resilience really is, what supports it and how to recover from setbacks, support others and get help when you need it.

4 modules 40 min

Details

Soft Skills & Leadership

Responding to Change

Understand common reactions to workplace change and learn practical ways to adapt, stay informed and look after yourself and colleagues.

3 modules 20 min

Details

Soft Skills & Leadership

Setting Goals

Learn how to set clear, SMART goals, break them into steps, align them with your team and review and celebrate progress.

3 modules 20 min

Details

Soft Skills & Leadership

Speaking Confidently

Manage nerves and speak up clearly and with confidence at work.

3 modules 20 min

Details

Soft Skills & Leadership

Teamwork Skills

Build the everyday skills that help teams work well together, from shared goals and trust to handling disagreement and working in hybrid teams.

3 modules 20 min

Details

Soft Skills & Leadership

Time Management

Practical ways to understand where your time goes, prioritise well, plan and focus, handle interruptions and avoid overwork.

4 modules 40 min

Details

Soft Skills & Leadership

Understanding Personality Types

Explore how personality differences shape the way people work, and learn to use personality insights respectfully without stereotyping.

4 modules 40 min

Details

Soft Skills & Leadership

Women in Leadership

Understand the barriers women can face in reaching leadership, the law that protects fairness at work, and practical steps everyone can take to make leadership more inclusive.

4 modules 45 min

Details

Soft Skills & Leadership

Writing Effective Emails

Write clear, courteous and secure work emails that get read and acted on.

3 modules 20 min

Details

Employee Assistance

Support for life events, wellbeing and personal challenges.

Employee Assistance

EAP: Adapting to Life as a New Parent

Practical, reassuring support for the changes that come with a new baby, from sleep and relationships to wellbeing and returning to work.

3 modules 20 min

Details

Employee Assistance

EAP: An Introduction to Counselling

Find out what counselling is, how it works, how to access it through an EAP or the NHS, and what to expect from a first session.

3 modules 20 min

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Employee Assistance

EAP: Budgeting

Practical steps to build a budget, track spending, prioritise debts and find free, impartial money advice.

3 modules 20 min

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Employee Assistance

EAP: Dealing with Separation

Compassionate, practical support for coping with separation or divorce, from first steps and co-parenting to looking after yourself at work.

3 modules 20 min

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Employee Assistance

EAP: Life as a Working Parent

Practical support for balancing work and family life, including childcare planning, your key rights and avoiding burnout.

3 modules 20 min

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Employee Assistance

EAP: Living with Teenagers

Practical, compassionate support for parents and carers of teenagers, from communication and boundaries to recognising when a young person is struggling.

3 modules 20 min

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Marketing

Marketing fundamentals, brand, channels, content, analysis and planning.

Marketing

Marketing: Content Marketing

Plan, create and measure useful content that attracts and keeps the right audience for your business.

3 modules 20 min

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