Using AI in Your Business: AI in the Workplace
This short course looks at practical ways AI tools can help with everyday work, from drafting and summarising to analysis, customer service and coding help. You will learn why it matters to follow your organisation's AI policy, use only approved tools and never paste confidential or personal data into unapproved ones. It also covers human review and accountability, being transparent with customers, and how AI can change skills, job design and accessibility.
- Modules
- 3
- Duration
- About 20 minutes
- Pass mark
- 80%
- Assessment
- 8 questions from a bank of 12
Learning outcomes
- ✓Identify practical, appropriate uses of AI tools in everyday work.
- ✓Follow your organisation's AI policy and use only approved tools.
- ✓Protect confidential and personal data when using AI.
- ✓Apply human review and take accountability for AI-assisted work.
- ✓Explain how to be transparent with customers about AI use.
- ✓Describe how AI can affect skills, job design and accessibility.
Course contents
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Module 1: Practical uses of AI at work
Video (3 scenes) · 1 lessons · 2 practice questions
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Module 2: Policy, approved tools and protecting data
Video (4 scenes) · 1 lessons · 2 practice questions
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Module 3: People, accountability and transparency
Video (4 scenes) · 2 lessons · 2 practice questions
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Final assessment & certificate