An Introduction to ISO Certification
This course explains what ISO standards are and introduces the most widely used management system standards for quality, environment, health and safety and information security. You will learn how management systems are structured around Plan-Do-Check-Act, how certification and accreditation differ, and what happens during certification audits. You will also learn how everyday employees support certification through following procedures, keeping records and helping to improve.
- Modules
- 4
- Duration
- About 40 minutes
- Pass mark
- 80%
- Assessment
- 10 questions from a bank of 16
Learning outcomes
- ✓Explain what ISO standards are and why organisations seek certification.
- ✓Identify the purpose of ISO 9001, ISO 14001, ISO 45001 and ISO 27001.
- ✓Describe the common structure of management system standards and the Plan-Do-Check-Act cycle.
- ✓Distinguish between certification and accreditation, and the role of UKAS.
- ✓Outline the stages of the certification audit cycle.
- ✓Support your organisation's management system by following documented information, reporting nonconformities and contributing to continual improvement.
Course contents
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Module 1: What ISO standards are
Video (4 scenes) · 2 lessons · 3 practice questions
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Module 2: How management systems work
Video (4 scenes) · 2 lessons · 2 practice questions
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Module 3: Certification, accreditation and audits
Video (5 scenes) · 2 lessons · 3 practice questions
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Module 4: Your role in the management system
Video (5 scenes) · 2 lessons · 2 practice questions
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Final assessment & certificate