Microsoft Outlook: The Basics
This short course covers the Outlook essentials most people use every day: organising your inbox, writing and replying to emails, sharing files, scheduling meetings and setting automatic replies, plus how to spot and report phishing. Outlook comes in classic and new versions, and layouts change over time, so we focus on features rather than exact click paths. Independent training; not affiliated with or endorsed by Microsoft.
- Modules
- 3
- Duration
- About 20 minutes
- Pass mark
- 80%
- Assessment
- 8 questions from a bank of 12
Learning outcomes
- ✓Organise your inbox using folders, search, rules and Focused Inbox
- ✓Write, reply to and forward emails, choosing correctly between Reply, Reply All, CC and BCC
- ✓Share files safely using attachments or links and add an email signature
- ✓Send and respond to meeting invitations and set up automatic replies
- ✓Recognise phishing emails and report them, and follow professional email etiquette
Course contents
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Module 1: Your Inbox, Organised
Video (4 scenes) · 1 lessons · 2 practice questions
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Module 2: Writing and Sharing
Video (4 scenes) · 2 lessons · 2 practice questions
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Module 3: Meetings, Time Away and Staying Safe
Video (4 scenes) · 2 lessons · 2 practice questions
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Final assessment & certificate