Social Media Awareness

Social media blurs the line between personal and professional life. This course explains how to follow your organisation's social media policy, protect confidential information and personal data, and avoid posts that could be defamatory or amount to harassment. You will also learn how to spot scams and oversharing, and what to do if you see something concerning online.
Modules
4
Duration
About 40 minutes
Pass mark
80%
Assessment
10 questions from a bank of 17

Learning outcomes

  • ✓Distinguish between personal and professional use of social media and follow your organisation's policy.
  • ✓Protect confidential information and personal data when posting online.
  • ✓Recognise posts that could be defamatory, discriminatory or harassing.
  • ✓Represent the organisation appropriately when you are identifiable as an employee.
  • ✓Identify social media scams, phishing and oversharing risks.
  • ✓Report concerning content and understand the possible consequences of misuse.

Course contents

  1. Module 1: Personal and professional use

    Video (4 scenes) · 2 lessons · 2 practice questions

  2. Module 2: Confidentiality and data protection online

    Video (4 scenes) · 2 lessons · 3 practice questions

  3. Module 3: Defamation, harassment and respectful posting

    Video (4 scenes) · 2 lessons · 2 practice questions

  4. Module 4: Scams, security and reporting concerns

    Video (5 scenes) · 2 lessons · 2 practice questions

  5. Final assessment & certificate