Using AI in Your Business: What is AI?

Artificial intelligence is already part of many everyday tools, from spam filters to chatbots. This short course explains, without jargon or hype, what AI, machine learning, generative AI and large language models are, what they are good and bad at, and why people remain accountable for how AI is used at work.
Modules
3
Duration
About 20 minutes
Pass mark
80%
Assessment
8 questions from a bank of 12

Learning outcomes

  • ✓Explain in plain English what AI, machine learning, generative AI and large language models are
  • ✓Distinguish between narrow AI and the idea of general AI
  • ✓Recognise everyday examples of AI at work and at home
  • ✓Describe what AI tools tend to do well and where they fall short, including hallucinations
  • ✓Explain why people remain accountable for decisions and work that involve AI
  • ✓Apply basic principles of responsible AI use in the workplace

Course contents

  1. Module 1: AI in Plain English

    Video (4 scenes) · 1 lessons · 2 practice questions

  2. Module 2: AI Around Us: Strengths and Limits

    Video (4 scenes) · 1 lessons · 2 practice questions

  3. Module 3: People Stay Accountable

    Video (4 scenes) · 1 lessons · 2 practice questions

  4. Final assessment & certificate