Bullying & Harassment for Managers
This course helps managers understand their responsibilities for preventing bullying and harassment, including the employer's liability for the actions of its staff under the Equality Act 2010. You will learn how to build a respectful team culture, recognise warning signs, respond to complaints fairly and confidentially, support everyone involved, and tell the difference between firm management and bullying.
- Modules
- 4
- Duration
- About 50 minutes
- Pass mark
- 80%
- Assessment
- 10 questions from a bank of 17
Learning outcomes
- ✓Explain a manager's responsibilities and the employer's vicarious liability for harassment under the Equality Act 2010
- ✓Promote a respectful team culture that helps prevent bullying and harassment
- ✓Recognise the warning signs of bullying and harassment within a team
- ✓Respond to a complaint promptly, fairly and confidentially, in line with the ACAS Code of Practice
- ✓Support both the person raising a concern and the person accused, while avoiding victimisation
- ✓Distinguish between firm, fair management and bullying behaviour
Course contents
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Module 1: Your responsibilities as a manager
Video (5 scenes) · 2 lessons · 2 practice questions
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Module 2: Prevention and recognising the signs
Video (4 scenes) · 2 lessons · 2 practice questions
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Module 3: Responding to a complaint
Video (4 scenes) · 2 lessons · 3 practice questions
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Module 4: Support, records and fair management
Video (4 scenes) · 2 lessons · 2 practice questions
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Final assessment & certificate