Effective Decision Making
Every role involves decisions, from quick everyday calls to choices with lasting consequences. This course helps you recognise different types of decisions, gather the right information, and weigh options using tools such as pros and cons, a decision matrix and simple risk assessment. You will learn to spot biases such as confirmation bias, anchoring, sunk cost and groupthink, decide under uncertainty and time pressure, involve others appropriately, and communicate, own and review your decisions.
- Modules
- 3
- Duration
- About 20 minutes
- Pass mark
- 80%
- Assessment
- 8 questions from a bank of 12
Learning outcomes
- ✓Recognise different types of decisions and match your approach to each.
- ✓Gather relevant information and weigh options using pros and cons, a decision matrix and risk.
- ✓Identify common biases, including confirmation bias, anchoring, sunk cost and groupthink.
- ✓Make proportionate decisions under uncertainty and time pressure.
- ✓Involve and consult others appropriately, then communicate, own and review your decisions.
Course contents
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Module 1: Types of decisions and gathering information
Video (4 scenes) · 1 lessons · 2 practice questions
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Module 2: Weighing options and avoiding bias
Video (4 scenes) · 2 lessons · 2 practice questions
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Module 3: Deciding, involving others and owning the outcome
Video (4 scenes) · 1 lessons · 2 practice questions
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Final assessment & certificate