Managing Change: For Managers
Change is a constant at work, yet many change efforts struggle to deliver what was intended. This short course helps managers understand why change fails, make a clear case for change and use established models such as Kotter's 8 steps in outline. You will explore how people respond to change, how to communicate early and honestly, how to involve people and support their wellbeing, and how to make change stick.
- Modules
- 3
- Duration
- About 20 minutes
- Pass mark
- 80%
- Assessment
- 8 questions from a bank of 12
Learning outcomes
- ✓Identify common reasons why workplace change fails.
- ✓Make a clear and honest case for change to your team.
- ✓Outline the stages of Kotter's 8-step model for leading change.
- ✓Recognise different ways people respond to change and support them fairly.
- ✓Communicate early and honestly and involve people in shaping change.
- ✓Recognise when formal consultation may be needed and seek HR advice.
Course contents
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Module 1: Why change fails and making the case
Video (4 scenes) · 2 lessons · 2 practice questions
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Module 2: How people respond to change
Video (4 scenes) · 2 lessons · 2 practice questions
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Module 3: Communicating, involving and sustaining change
Video (4 scenes) · 2 lessons · 2 practice questions
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Final assessment & certificate