Managing a Remote Team

Managing people you do not see every day calls for deliberate habits. This short course covers setting clear expectations and outcomes, building communication rhythms that work, and managing through trust rather than surveillance. You will also look at fairness between remote and office-based staff, spotting wellbeing issues at a distance, onboarding remote starters, choosing collaboration tools and the health and safety duties that still apply when people work from home.
Modules
3
Duration
About 20 minutes
Pass mark
80%
Assessment
8 questions from a bank of 12

Learning outcomes

  • ✓Set clear expectations and outcomes for remote and hybrid team members.
  • ✓Build a communication rhythm that combines one-to-ones, team check-ins and asynchronous updates.
  • ✓Manage performance through trust and outcomes rather than surveillance.
  • ✓Treat remote and office-based staff fairly and inclusively.
  • ✓Recognise wellbeing concerns remotely and onboard new starters effectively.
  • ✓Outline the health and safety and DSE duties that apply to home working.

Course contents

  1. Module 1: Expectations and communication rhythms

    Video (4 scenes) · 2 lessons · 2 practice questions

  2. Module 2: Trust, inclusion and fairness

    Video (4 scenes) · 2 lessons · 2 practice questions

  3. Module 3: Wellbeing, onboarding, tools and safety

    Video (4 scenes) · 2 lessons · 2 practice questions

  4. Final assessment & certificate